Our promise

UNSENT is a place for words that were never spoken. That only works if you can trust it, so here is exactly how it works.

What stays private

• Private letters, notes and reflections are encrypted before they are stored. Moderators have no tool that can open them.
• We need no name, email or photo. If you add a phone number, it is only a login name, and it is stored encrypted.
• Nothing public ever shows your UNSENT ID or connects a letter to you.

One honest limit: the encryption key lives on our server so that you can read your words from any device. This protects your writing if the database were ever exposed, but it isn't end-to-end encryption.

If you lose access

Your Recovery Key opens your identity on any device. If you lose your Recovery Key and have no password, or lose both, nobody can restore access. There is no support desk that can let you in, because we don't know who you are.

What is welcome in Orbit

Grief, anger, love, regret, things you would never say aloud. Letters can be furious and they can be heartbroken.

What isn't

• Threats, harassment, or anything aimed at hurting a real person.
• Names, numbers, addresses, handles or links that identify anyone, including you.
• Hate, sexual content involving minors, spam and advertising.

How letters are checked

Automatic checks read every public letter and response. Anything that passes appears in Orbit right away, with no one approving it first. Clear abuse is refused. Anything uncertain, including personal details, waits for a moderator. Responses held for review stay silent: the writer hears nothing unless a moderator approves them. Moderators see the words, never who wrote them. Three readers reporting a letter takes it out of the sky until someone has looked.

The site's owner receives every public letter in a private Telegram chat, with no information about who wrote it, along with a daily count of visitors and new writing. Private letters and notes are only ever counted, never read or sent anywhere.

The first letters

So that nobody arrived to an empty sky, the first letters in Orbit were written by the UNSENT team as examples. Responses are closed on them, because there is no one there to receive your words.

If you are struggling

UNSENT is not a crisis service, and nobody here is watching in real time. If you are in danger or thinking of ending your life, please reach out to someone now: find a free helpline in your country.

Leaving

You can export everything or delete everything from Settings at any time. Deleted means deleted. A published letter can always be taken back.